[wplug] incoming call management software

[Vanco, Don]

While I haven't really looked too long and hard, I would have to say that
Asterisk is about the only thing out there.  While I can't speak first-hand
to the complexity or ease of use, I can say that there is a very active user
community.  I tried it out at LinuxWorld - it was pretty impressive.....
 
Don

-----Original Message----- 
From: wplug-bounces at wplug.org on behalf of Alexandros Papadopoulos 
Sent: Sun 3/7/2004 2:47 AM 
To: wplug at wplug.org 
Cc: 
Subject: [wplug] incoming call management software



I was wondering if anyone has had any experience with this. Rather than
spend $5K on a new digital call center, I'm looking for software that
will intercept incoming PSTN calls, play a standard message (of the
"Thank you for calling us. Please dial "1" for the production
department, "2" for technical support, "3" for marketing..." kind) and
then route the message to the corresponding internal extention.

Anyone done something like this (and not as complicated and powerful as
http://www.asterisk.org <http://www.asterisk.org> ) with linux?

Cheers

-A

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