[wplug] switching ISP

[Mark Griskey]

It might be worth it to check with some of your neighbors and see if they have Comcast and are experiencing issues.  My sister lives on Mt. Washington and had nothing but trouble with Comcast (this 
was maybe 3 years ago when they switched to Verizon).  But then again, the cable infrastructure on their side looked old, spotty and suspect.  I don't think any of these companies really offer 
customer service anymore, I have a 7 year old cable box that needs replaced and trying to go through Verizon to figure out how is a nightmare!

On 5/19/16 3:14 PM, Zachary Uram wrote:
> Mark we live in Carrick.
>
> On Thu, May 19, 2016 at 2:00 PM, Mark Griskey <mark at linuxhardware.net>
> wrote:
>
>> That is a good price, but I wonder if Verizon's service issues are
>> regionalized.  I live in the South Hills and had FiOS as soon as it was
>> available in my area, that was in the summer of 2006.  In the 10 years
>> since, I've rarely had issues.  I replaced Comcast with FiOS, the Comcast
>> service was kind of flaky, but again, that was 10 years ago.  I
>> telecommute, so I need a reliable connection, and don't ever recall not
>> being able to work due to an outage except for one time, and that was due
>> to a bad storm ripping FiOS cable down.  They fixed it pretty quickly
>> though.
>>
>> On 5/19/16 1:44 PM, Zachary Uram wrote:
>>
>>> I am sick and tired of my Verizon FIOS internet freezing MULTIPLE times
>>> EVERY SINGLE day! Verizon did nothing to correct this problem even after
>>> repeated calls to tech support. So I'm switching to Comcast. They have a
>>> deal 2 years for $19.99 per month. I pay $70 month with Verizon so I'll be
>>> saving quite a bit of money. Any Comcast internet users? What is your
>>> experience with the service? How is tech support/customer service? How
>>> much
>>> downtime do you usually experience?
>>>
>>> Zach
>>>
>>>
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>
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