[wplug] Highpoint Rocket 100 IDE ATA disk controller card

Sam Al-Droubi saldroubi at yahoo.com
Mon Jan 14 07:36:04 EST 2008



"Jonathan S. Billings" <wbanguna at gmail.com> wrote: On Thu, Jan 10, 2008 at 08:29:01AM -0800, Sam Al-Droubi wrote:
> I have a bootable driver attached to the motherboard controller.
> When I installed the Rockect 100 with no disks attached to it, it
> was recognized by the system and the Rocket 100 BIOS showed up.  The
> machine will boot with the bootable disk attached to the
> motherboard. When I attached a disk drive to the Rocket 100, the
> Linux (either  Opensuse or  Ubuntu) will hang. It seems the OpenSuse
> and Ubuntu recognize the Rocket 100 Controller but when a drive is
> attached to the controller, the OS hangs.   
> 
> Any idea what I should do?  If not does can anyone recommend a card
> that will work with Ubuntu right out of the box? 

Probably, when no disk is plugged into the Highpoint card, it
doesn't generate any BIOS drives.

When you say the OS hangs, do you mean that GRUB or LILO fails to
load?  Or does the kernel start, but when the kernel tries to load the
kernel module for the Highpoint card, it hangs?  This is an important
distinction.  

If it is the bootloader that fails to start, I suspect it's something
as simple as the boot order has changed, so the motherboard is trying
to boot off the disk attached to the highpoint device (since it's just
basically an additional IDE controller).  You might want to enter the
motherboard's BIOS and change the boot order.

If the system is hanging when loading the driver, then something else
is wrong.  Have you installed the latest BIOS Update for the Highpoint
device?


- 
I have the latest disk controller Bios installed.  The bootloader is not failing, it is at the OS level.  If I don't attach a drive to the controller card then it is recognized by Ubuntu and I can see it in the hardware information.  The disk drive is fine because it is brand new and I have tested it by attaching to the disk controller of the motherboard itself.  Hightpoint is not returning my calls or resposnding to my emails.  Their support seems to be terrible so far.  At this point, I am ready to buy another disk controller card, any recommendations that will work with Ubuntu 7.10?

Thank you. 




Sincerely, 
Sam Al-Droubi, M.S.
saldroubi at yahoo.com
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