[wplug] Help with Installing 500GB Western Digital Drive

[Operator]

There are hardware considerations also. It might be the newer drive requires more power and doesn't have enough to run, or there might be a cable connection problem. See if you can power from a different connector line on the power supply and make sure all the cables are connected properly. See if you can see the drive light or hear it clicking when the machine turns on. If it's an O/S software problem, can you just do a new install over it using the Ubantu DVD or CD?
   
  XQuB1T
  

Greg Simkins <gregsim at telerama.com> wrote:
  I purchased a 1U server unit with an ASUS K8N-DRE Motherboard outfitted 
with AMD Opteron Dual Processors. It came with two 80GB hard drives. I 
installed ubuntu 64 bit server on one of the 80GB drives and tried to 
replace the second 80GB drive with a Western Digital 500 GB SATA 300 
Hard Drive. I am no expert in Linux and can't get the new drive 
mounted. It appears to not be recognized properly by the BIOS. 

My immediate question is - should I get another Brand of SATA drive? 
Like the Maxtor that seems to work OK at 80GB? Or is the size the 
problem - perhaps I should flash the BIOS from Version 1003 to 1005? (I 
need to somehow mount a floppy drive and find a DOS system disk, which I 
am working on now). Or - any other suggestions on where to direct 
troubleshooting efforts? I pasted in below, the relevant information 
which I have gathered so far. 

Thanks,

Greg



Here is a summary of what I copied from the BIOS screen:

Third IDE Master Maxtor 6L080M0 80.0 GB
Fourth IDE Master [no information here]
Third Master 
Fourth Master
Device: Hard Disk Hard 
Disk [at least it is recognized as a hard disk!]
Vendor: Maxtor 6Y080M0 [no 
information here]
Size: 80.0 GB 0 MB
CBA Mode: Supported Not Supported
Block Mode: 16 Sectors Not 
Supported
PIO Mode: 4 
Not Supported
Async DMA: Multiword DMA-2 Not Supported
Ultra DMA: Ultra DMA-6 Not Supported
S.M.A.R.T: Supported Not 
Supported

Looking at fstab, I see a connection for a floppy and a CD ROM (neither 
of which came with the unit) and some sort of recognition of the WD (I 
believe) as sda5 (During the book cycle I get an error message about the 
4th master drive failing, press F1 to continue - the OS comes up fine). 

greg at SHHubuntu:~$ cat /etc/fstab
# /etc/fstab: static file system information.
#
# 

proc /proc proc defaults 0 0
# /dev/sda1
UUID=ea5f0450-7f3d-4a31-be49-f7982ee346b7 / ext3 
defaults,errors=remount-ro 0 1
# /dev/sda5
UUID=96dc3461-e176-44a8-868e-686857c481b5 none swap 
sw 0 0
/dev/hda /media/cdrom0 udf,iso9660 user,noauto 0 0
/dev/fd0 /media/floppy0 auto rw,user,noauto 0 0



Running DMESG to find the boot problems, here is the section where the 
80Gb mounts successfully and the WD generates a bunch of errors (I can't 
find error 62 - maybe it doesn't matter).

Other SATA devices?

[ 234.754261] sata_nv 0000:00:07.0: version 3.3
[ 234.754868] ACPI: PCI Interrupt Link [LTID] enabled at IRQ 20
[ 234.754880] ACPI: PCI Interrupt 0000:00:07.0[A] -> Link [LTID] -> GSI 
20 (level, low) -> IRQ 20
[ 234.754896] sata_nv 0000:00:07.0: Using ADMA mode
[ 234.754916] PCI: Setting latency timer of device 0000:00:07.0 to 64
[ 234.755044] ata1: SATA max UDMA/133 cmd 0xffffc2000001a480 ctl 
0xffffc2000001a4a0 bmdma 0x000000000001e000 irq 20
[ 234.755120] ata2: SATA max UDMA/133 cmd 0xffffc2000001a580 ctl 
0xffffc2000001a5a0 bmdma 0x000000000001e008 irq 20

I see the first Maxtor come up as ata.

[ 234.755132] scsi0 : sata_nv
[ 235.077514] usb 2-4: new full speed USB device using ohci_hcd and 
address 2
[ 235.225308] ata1: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
[ 235.234343] ata1.00: ata_hpa_resize 1: sectors = 156250000, 
hpa_sectors = 156250000
[ 235.234351] ata1.00: ATA-7: Maxtor 6L080M0, BACE1G10, max UDMA/133
[ 235.234355] ata1.00: 156250000 sectors, multi 16: LBA48 NCQ (depth 31/32)
[ 235.246261] ata1.00: ata_hpa_resize 1: sectors = 156250000, 
hpa_sectors = 156250000
[ 235.246265] ata1.00: configured for UDMA/133

The Western Digital was not recognized in the first line and came up as 
usb with the error -62.

[ 235.246278] scsi1 : sata_nv
[ 235.261225] usb 2-4: device descriptor read/64, error -62
[ 235.548776] usb 2-4: device descriptor read/64, error -62
[ 235.716536] ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 235.724603] ata2.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, 
err_mask=0x80)
[ 235.828338] usb 2-4: new full speed USB device using ohci_hcd and 
address 3
[ 236.012050] usb 2-4: device descriptor read/64, error -62
[ 236.299602] usb 2-4: device descriptor read/64, error -62
[ 236.579163] usb 2-4: new full speed USB device using ohci_hcd and 
address 4
[ 236.858750] ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 236.866816] ata2.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, 
err_mask=0x80)
[ 236.866821] ata2.00: limiting speed to UDMA7:PIO5
[ 236.994513] usb 2-4: device not accepting address 4, error -62
[ 237.170241] usb 2-4: new full speed USB device using ohci_hcd and 
address 5
[ 237.585589] usb 2-4: device not accepting address 5, error -62
[ 238.000965] ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
[ 238.009031] ata2.00: failed to IDENTIFY (INIT_DEV_PARAMS failed, 
err_mask=0x80)
[ 239.143177] ata2: SATA link up 3.0 Gbps (SStatus 123 SControl 300)


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