[wplug] Verizon DSL service downgrade

Daniel McQuay simplebob at gmail.com
Sun Jun 11 14:50:49 EDT 2006


so we've been verizowned?

On 6/11/06, Bill Moran <wmoran at potentialtech.com> wrote:
>
> Mike Sussman <msussman at na-net.ornl.gov> wrote:
>
> > Wpluggers, I wonder if anyone else has observed this downgrade.
> >
> > I have been a Verizon DSL customer for several years, always with the
> > consumer-grade service (max download about 768KB/sec).  I have never
> > observed download speeds greater than about 250KB/sec, but I
> > consistently used to see speeds of about 175 doing my Ubuntu system
> > upgrades.
> >
> > Recently, my service agreement expired and I took advantage of the
> > reduced price for the "same" level of service.  (The salesperson told me
> > that I could either get the higher level of service for the $30/month I
> > had been paying or get the same level of service for $15/month.  I chose
> > the cheaper alternative.)  Within days of that telephone call, my Ubuntu
> > system upbrades dropped to about 95KB/sec.  About half the speed.
> >
> > So it seems that Verizon deliberately downgraded my service when it
> > reduced my price, despite its advertisement.
> >
> > Has anyone else had experience with the new Verizon pricing structure?
>
> I've seen multiple instances of Verizon's deceptive sales tactics for
> several years.  I'm to the point that I just assume whatever they say is
> a lie.  Your particular story is just another for me to add to my list.
>
> About a year ago, I got involved with a client who was considering
> switching from their current provider to Verizon DSL.  The salesperson
> promised that everything would be the same at half the price.  The
> salesperson lied that the price included a static IP, when we asked.
> I didn't trust them, and did some out of band research and it turned
> out that the static IP was _not_ included and the purchase would have
> broken the client's email and web site.
>
> When confronted, a Verizon employee claimed that Verizon subcontracts
> their salesforce, which means lies like this are "not our responsibility."
> Oddly enough, this was exactly the same excuse I got when Verizon sold
> me a cell plan that didn't exist in 1999.
>
> --
> Bill Moran
>
> There's more'n seventy little earth's spinning about the galaxy, and the
> meek have inherited not a one.
>
>         Malcom Reynolds
>
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>



-- 
Daniel McQuay
simplebob at gmail.com
boxster.homelinux.org
H: 814.825.0847
M: 814-341-6233
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