[wplug] Here's an interesting conundrum

Brandon Kuczenski brandon at 301south.net
Thu Feb 26 18:24:36 EST 2004


I just moved a 401(k) plan into a personal retirement account at Cigna 
Financial Services.  Then I went to login to my new account.  The 
drop-down menus on the screen (which are used for all navigation) don't 
work.

The tech support contact says "IE works BEST, and Netscape Mostly works,
but.. I've never heard of anyone running Mozilla on Linux trying to
logon."  He added that he'd HEARD of Mozilla, but... didn't know anything
about it.  I assured him that it was the preeminent Linux browser, and
that I use it to manage all my *other* financial sorts of things (though
Duquesne Light's internet bill pay doesn't seem to work either).

Anyway, I'm running Firefox, which is I think as up-to-date as it gets.  
No dice.  It's worth adding that Firefox doesn't work from either a Linux 
machine OR a windows machine.

This is partially a request for ideas, but really it's just a warning to 
Linux users who are looking for brokerages to manage their IRAs - you're 
gonna have to dual-boot if you want to go with Cigna.

Is this the kind of thing I should report as a bug in Mozilla?  Should I 
be really ideological and change brokerages over a compatibility issue? I 
think, probably not.  But it's frustrating.

dismayed,
-Brandon






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