[wplug] ADSL (Verizon) newbie cannot connect (Part II)

[Frank W. Holden Jr.]

Robert, I ran Verizon for 2 years and during that time I had to call 
them several times and complain about them slowing the line speed 
down. Most of the time though I did get a consistant 1.3M connection. 
If you want to complain, tell the first person you talk to you wish to 
be bumped up to the next level of tech support because you have a 
TECHNICAL question that needs addressed. Then tell that person to do 
the same... There are/were 4 levels of tech support when I had them 
and most of the time I just went to the top... More success with 2-way 
communications!!!

Good luck and enjoy!
Frank


Robert Coutch wrote:
> Haaaaa - Now there's the Verizon I know and "love" !!!!!!!!!!
> 
> BTW - They told me I now have 1.5 Mbps service but the best I can do 860Kbps.
> Better than the old 768K but a lot less than 1.5M.
> 
> I'll have to give them another "What's up?!?" call.
> 
> -Bob
> 
> On Monday 17 November 2003 02:18 pm, Hagbard Celine wrote:
> 
>>>Hi folks,
>>>
>>>I was notified this morning that my brand-new Verizon ADSL was ready to
>>>go.
>>>
>>>Yay!
>>
>>Scheisskoepfer!!!  They *said* the line was ready...
>>
>>It wasn't.
>>
>>By carefully sequencing and phrasing my questions, I was able to get some
>>hardware-specific help.  Seems that the line wasn't quite as ready as they
>>thought it was.
>>
>>Hopefully, DSL will be up sometime tomorrow.  We'll see.
>>
>>Thanks, all for the help, and be advised that I may need more in future :)
>>
>>Hagbard
>>
>>_______________________________________________
>>wplug mailing list
>>wplug at wplug.org
>>http://www.wplug.org/mailman/listinfo/wplug
> 
> 
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