[wplug] Offtopic (sorta): Libcom.com?

[Beth Lynn]

Hello,

I am an ex-Libcom DSL customer due to long periods
of downtime and lack prompt and helpful of 
customer service.

As for DNS problems I had with them, every so
once and awhile, 25% of my attempts to go to a
website would fail when I knew that the website
was not down. I would reload the page and all
would be fine. This would happen much to often
to be a problem on the websites' end. I spoke
to other Libcom DSL and dial-in customers and
they had the same problem. I suspect they're
DNS servers flake out from time to time and
don't resolve correctly about 25% of the time.

Also, check to see if you are using the correct
DNS servers. Libcom changed my DNS servers on
me one day without telling me. It took 4 calls
to tech support until they could tell me what
was going on.

As far as Libcom posting a "help wanted", they
seem to have a perpetual ad in the local Pennysaver
as well as their website for a help desk tech.
I suspect all of the "key"  personnel of that
company are related some way shape or form.

Good Luck

Beth Lynn

--- paris lundis <plundis at areaindex.com> wrote:
> Libcom had ran a classified ad/job listing a few
> weeks back :) Guess someone key moved on... 
> 
> TIme to take hold of the DNS...
> 
> -paris
> ---------- Original Message
> ----------------------------------
> From: Lance Tost <ltost at pobox.com>
> Reply-To: wplug at wplug.org
> Date:  Tue, 18 Mar 2003 16:52:37 -0500 (EST)
> 
> >On Tue, 18 Mar 2003, Henry Umansky wrote:
> >> Find out who their Global Service Provider is, it
> might be their GSP that
> >> is causing the problems with reverse DNS.  I have
> Telerama and all I have
> >> to do is join their IRC chatroom and poof I have
> reverse DNS (well maybe
> >> not that easy, I do have to provide them with a
> name for the PTR record).
> >
> >I've determined that the owner of the IP block
> isn't doing reverse nor
> >delegating (no soa record for my ip).. problem is
> libcom has been being
> >unresponsive lately and email to the people listed
> in the whois info
> >bounces.  Funny thing is, libcom got rev dns
> working for one of my IPs but
> >when I requested it for the second as well, they
> both stopped working...
> >
> >-- 
> >Lance Tost <ltost at pobox.com>
> >
> >_______________________________________________
> >wplug mailing list
> >wplug at wplug.org
> >http://www.wplug.org/mailman/listinfo/wplug
> >
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> wplug at wplug.org
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