Have him try saying his area code is: ,#401 (that's Pause - Enter - 4 - 0 - 1.) From: http://www.tivocommunity.com/tivo-vb/showthread.php?s=&threadid=61226 I only have a modified series one, but ethernet support is included with the latest software. I'm not sure about wireless however. I have that set as my area code and everything works fine. -james