[wplug] Residential DSL in Pittsburgh

[R.E.Coutch]

I'll probably get a phone call/email.

I've bee downloading every version of Linux I can find.

-Bob


John Strange wrote:

>Don't think you'll ever get that to happen, simply cause ISP's are run
>on VERY SMALL margins.  Being in the ISP game is very very very
>difficult, people jump ship for 2$ more a month even if you have the
>best service in the world.  
>
>People don't understand that you can't run a business on their DSL and
>blow a T1's worth of bandwidth a month and still expect to only get
>charged 50$ a month.  Most of the time it's the 30/40 bad users you have
>that end up costing you 70% of your costs.
>
>It sucks being in the ISP business, it's a competitive cut throat
>industry that only gets worse hehe.
>
>On Mon, 2003-04-07 at 13:19, Scott F. Kiesling wrote:
>  
>
>>I don't have DSL, but I do have an observation. It seems that there are
>>a good number of linux DSL users, and every ISP fails in the support
>>area. What if we all got together and told the ISPs about this problem,
>>and told them that the first one who demonstrates Linux tech support
>>gets to be our provider of choice? Or that we are going to have a
>>'recommended provider' voted on by the folks who consider themselves
>>part of this organization, who will of course give great weight to
>>providers who actually support Linux. Would they ignore the potential
>>business, given the trajectory of Linux users?
>>Just a thought-
>>SFK
>>
>>On Mon, 2003-04-07 at 13:10, R.E.Coutch wrote:
>>    
>>
>>>I use Verizon and am happy so far.
>>>I have heard others state some dissatisfaction with them.
>>>
>>>I get faily consistant 700+ kbps download speeds (90kbps in real world 
>>>network standards).
>>>
>>>I like the fact that they bundled my local, regional and long distance 
>>>with the DSL for a total of around $65 / month.
>>>
>>>Verizon is COMPLETELY  STUPID ( for lack of a better description) when 
>>>it comes to support.
>>>The front line people you speak to can pretty much read from a script to 
>>>help trouble shoot BASIC problems with
>>>Mac or Windows computers.
>>>
>>>My complaint was the initial Verizon setup.
>>>
>>>Instead of giving me a username and password (like every other ISP on 
>>>the planet does) so I could set up my Linksys router for PPoE,
>>>I HAD to install and run the Windows/Mac ONLY installation software.
>>>
>>>I was a bit P.O.'d but used my wife's computer to get our username and 
>>>password.
>>>I then deleted all that garbage off her PC and entered the data into the 
>>>router.
>>>
>>>If it wasn't for the initial DSL setup issues, I would say I'm 100% 
>>>satisfied.
>>>
>>>I complained not only about the lack of Linux support but about the fact 
>>>I couldn't get my account info without
>>>being forced to install  their software on a Windows PC.
>>>
>>>I'm sure my words fell on deaf ears.
>>>
>>>-Bob
>>>
>>>Ingimarson, Darin wrote:
>>>
>>>      
>>>
>>>>Hi,
>>>>
>>>>Anybody have any recommendations for a linux-friendly residential
>>>>DSL or cable-modem provider in the Pittsburgh area? Thanks,
>>>>
>>>>	-darin
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>>>>wplug at wplug.org
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>>>>
>>>> 
>>>>
>>>>        
>>>>
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>>>wplug mailing list
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>>>      
>>>
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>  
>