[wplug] Residential DSL in Pittsburgh

[John Strange]

Don't think you'll ever get that to happen, simply cause ISP's are run
on VERY SMALL margins.  Being in the ISP game is very very very
difficult, people jump ship for 2$ more a month even if you have the
best service in the world.  

People don't understand that you can't run a business on their DSL and
blow a T1's worth of bandwidth a month and still expect to only get
charged 50$ a month.  Most of the time it's the 30/40 bad users you have
that end up costing you 70% of your costs.

It sucks being in the ISP business, it's a competitive cut throat
industry that only gets worse hehe.

On Mon, 2003-04-07 at 13:19, Scott F. Kiesling wrote:
> I don't have DSL, but I do have an observation. It seems that there are
> a good number of linux DSL users, and every ISP fails in the support
> area. What if we all got together and told the ISPs about this problem,
> and told them that the first one who demonstrates Linux tech support
> gets to be our provider of choice? Or that we are going to have a
> 'recommended provider' voted on by the folks who consider themselves
> part of this organization, who will of course give great weight to
> providers who actually support Linux. Would they ignore the potential
> business, given the trajectory of Linux users?
> Just a thought-
> SFK
> 
> On Mon, 2003-04-07 at 13:10, R.E.Coutch wrote:
> > I use Verizon and am happy so far.
> > I have heard others state some dissatisfaction with them.
> > 
> > I get faily consistant 700+ kbps download speeds (90kbps in real world 
> > network standards).
> > 
> > I like the fact that they bundled my local, regional and long distance 
> > with the DSL for a total of around $65 / month.
> > 
> > Verizon is COMPLETELY  STUPID ( for lack of a better description) when 
> > it comes to support.
> > The front line people you speak to can pretty much read from a script to 
> > help trouble shoot BASIC problems with
> > Mac or Windows computers.
> > 
> > My complaint was the initial Verizon setup.
> > 
> > Instead of giving me a username and password (like every other ISP on 
> > the planet does) so I could set up my Linksys router for PPoE,
> > I HAD to install and run the Windows/Mac ONLY installation software.
> > 
> > I was a bit P.O.'d but used my wife's computer to get our username and 
> > password.
> > I then deleted all that garbage off her PC and entered the data into the 
> > router.
> > 
> > If it wasn't for the initial DSL setup issues, I would say I'm 100% 
> > satisfied.
> > 
> > I complained not only about the lack of Linux support but about the fact 
> > I couldn't get my account info without
> > being forced to install  their software on a Windows PC.
> > 
> > I'm sure my words fell on deaf ears.
> > 
> > -Bob
> > 
> > Ingimarson, Darin wrote:
> > 
> > >Hi,
> > >
> > >Anybody have any recommendations for a linux-friendly residential
> > >DSL or cable-modem provider in the Pittsburgh area? Thanks,
> > >
> > >	-darin
> > >_______________________________________________
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> > >wplug at wplug.org
> > >http://www.wplug.org/mailman/listinfo/wplug
> > >
> > >  
> > >
> > 
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