[wplug] Residential DSL in Pittsburgh

[Scott F. Kiesling]

I don't have DSL, but I do have an observation. It seems that there are
a good number of linux DSL users, and every ISP fails in the support
area. What if we all got together and told the ISPs about this problem,
and told them that the first one who demonstrates Linux tech support
gets to be our provider of choice? Or that we are going to have a
'recommended provider' voted on by the folks who consider themselves
part of this organization, who will of course give great weight to
providers who actually support Linux. Would they ignore the potential
business, given the trajectory of Linux users?
Just a thought-
SFK

On Mon, 2003-04-07 at 13:10, R.E.Coutch wrote:
> I use Verizon and am happy so far.
> I have heard others state some dissatisfaction with them.
> 
> I get faily consistant 700+ kbps download speeds (90kbps in real world 
> network standards).
> 
> I like the fact that they bundled my local, regional and long distance 
> with the DSL for a total of around $65 / month.
> 
> Verizon is COMPLETELY  STUPID ( for lack of a better description) when 
> it comes to support.
> The front line people you speak to can pretty much read from a script to 
> help trouble shoot BASIC problems with
> Mac or Windows computers.
> 
> My complaint was the initial Verizon setup.
> 
> Instead of giving me a username and password (like every other ISP on 
> the planet does) so I could set up my Linksys router for PPoE,
> I HAD to install and run the Windows/Mac ONLY installation software.
> 
> I was a bit P.O.'d but used my wife's computer to get our username and 
> password.
> I then deleted all that garbage off her PC and entered the data into the 
> router.
> 
> If it wasn't for the initial DSL setup issues, I would say I'm 100% 
> satisfied.
> 
> I complained not only about the lack of Linux support but about the fact 
> I couldn't get my account info without
> being forced to install  their software on a Windows PC.
> 
> I'm sure my words fell on deaf ears.
> 
> -Bob
> 
> Ingimarson, Darin wrote:
> 
> >Hi,
> >
> >Anybody have any recommendations for a linux-friendly residential
> >DSL or cable-modem provider in the Pittsburgh area? Thanks,
> >
> >	-darin
> >_______________________________________________
> >wplug mailing list
> >wplug at wplug.org
> >http://www.wplug.org/mailman/listinfo/wplug
> >
> >  
> >
> 
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-- 
Scott F. Kiesling

Assistant Professor		
Director of Graduate Studies
Department of Linguistics		kiesling at pitt.edu
University of Pittsburgh, 2816 CL	Phone: 412-624-5916
Pittsburgh, PA 15260 USA		Fax: 412-624-6130

http://www.pitt.edu/~kiesling/skpage.html