[wplug-jobs] Developer Exchange Services Engineer

[Salmonsen, Sandra]

TimeSys is the leading developer service provider for the embedded Linux
market, delivering LinuxLink subscriptions that empower developers to
rapidly and efficiently create their own commercial-grade custom Linux
platform. The continuously updated cross-compiled components,
information and systems offered through LinuxLink subscriptions are
aggregated from the open source community, semiconductor manufacturers
and TimeSys and hosted in the TimeSys Network. For more information,
visit www.timesys.com.

 

TimeSys is searching for a Senior Developer Exchange Services Engineer
for its Customer and Partner Services Team.  The successful candidate
will be required to immediately immerse him/herself into TimeSys'
technology to understand our products thoroughly and be able to answer
customers' and partners' questions regarding the products and services

 

Job Responsibilities:

 

*	Provide knowledgeable and timely pre- and post-sales customer
and partner support
*	Identify, collect, and distribute customer and partner
requirements to Product Management and Engineering
*	Identify, define, document, and demonstrate typical customer and
partner use cases that leverage and illustrate the relevance and value
of LinuxLink products and services
*	Escalation of customer and partner issues to Product Management
and Engineering
*	Active participation in the Developer Exchange, including
technology transfer and product application support
*	Help customers and partners to leverage LinuxLink, Developer
Suite, and Developer Exchange by acting as a knowledgeable and helpful
guide and product specialist/consultant
*	Work with customer and partner development teams to assist in
the integration of TimeSys products and services into their development
processes
*	Create and deliver general and specialized web and/or on-site
training for customers and partners in public and private sessions
*	Own technical account management responsibility for assigned
strategic accounts
*	Maintain awareness of competitive products and technologies
*	Additional job responsibilities as required

 

Essential Requirements:

 

*	Open source community awareness required, evidence of prior
leadership and/or participation desired
*	Experience and proven success engaging with customers and
partners
*	Enjoys learning on-the-job
*	Excellent and demonstrable written and oral communication
skills; public speaking background highly desired
*	Hands-on, can-do, whatever-it-takes attitude -- but also
recognizes and delegates when necessary
*	Sales-savvy (e.g., able to recognize, nurture, and redirect
potential business opportunities found inside the Developer Exchange)
*	Thrives in a matrix environment
*	Has demonstrated an adventurous and inquisitive spirit, and
thrives on learning new things
*	Understands and encourages development and implementation of
quality systems, processes and procedures
*	Prior experience in a teaching or training role a plus
*	Some travel (20%) may be required
*	B.S. in CS or EE

 

All interested applicants should send their resumes to jobs at timesys.com
or fax to 412.232.0655 to the attention of Sandra Salmonsen, human
resources manager.  

 

TimeSys Corporation is an Equal Opportunity/Affirmative Action employer
committed to diversity in our workforce.  It is our policy to attract
and retain the best-qualified people available, and TimeSys will not
discriminate in violation of any applicable law on the basis of age,
color, disability, gender, national origin, race, religion, and sexual
orientation, status as a Special Disabled Veteran, Vietnam Era Veteran
or other qualifying Veteran. TimeSys Corporation encourages employment
applications by all qualified individuals including minorities,
veterans, and disabled persons.  

 

 

 

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