[wplug-board] Fwd: New Linode Support Ticket 1276924 - wplug (wplug) - How do I change our subscription plan?

[Pat Barron]

I opened a support ticket with Linode to get our payment plan changed to 
paying one year in advance (with 10% discount), rather than 2 years in 
advance (with 15% discount), as decided at our last board meeting.  The 
Linode representative says they're going to take care of that for us.

I've updated the debit card information on our Linode account to reflect 
the new debit card, and our payment will bill on September 30th.  I 
believe we'll be charged $195.46, as our account currently has a $20.00 
credit balance (from referral credits).

--Pat.


-------- Original Message --------
Subject: 	New Linode Support Ticket 1276924 - wplug (wplug) - How do I 
change our subscription plan?
Date: 	Wed, 22 Aug 2012 14:56:27 -0400 (EDT)
From: 	support at linode.com
To: 	info at wplug.org, wplug at curlynoodle.com



New Support Ticket 1276924 has been opened by wplug:

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We are currently subscribed to the Linode 512 plan, with 2 year prepayment (with the 15% discount).

How do I change this to only pay for one year in advance (with the understanding that the discount will be reduced to 10%)?  I can't find any way in my online account to do that?  Our payment is coming due soon, and we don't want to be charged for two years in a lump sum this time...

Thanks,
--Pat.
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Please use https://manager.linode.com/support/ticket/1276924 to respond to this ticket.




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