[wplug-board] wplug phone number

Michael Loomis amsonia.ciliata at gmail.com
Tue Apr 10 23:11:10 EDT 2012


You don't actually have to check up on Google voice at certain points of
the day. Voice messages can be delivered to someone's email inbox. I would
volunteer for the task.

On Tue, Apr 10, 2012 at 22:53, Terence J. Golightly <
terencejgolightly at gmail.com> wrote:

> On 04/10/2012 01:29 PM, Pat Barron wrote:
> > I had assumed the P-G wanted a phone number as an administrative contact
> > (in case they had questions about the announcement itself and needed to
> > talk to us for clarification), not that they wanted it for publication.
> >
> > I still don't think we should offer phone as a means of contact for
> > WPLUG participants (and potential participants), except perhaps as an
> > "I'm lost, please give me directions" hotline on meeting days.  I think
> > doing so is just asking for potential pain.  Publishing a phone number
> > for public use I think creates an expectation that the phone is going to
> > be answered when called, I do think it will attract "help desk" calls,
> > and I believe that folks who would use the phone in preference to e-mail
> > are not likely to really gain much benefit from any interaction with
> > WPLUG.  I think it's good for providing a phone contact number to
> > entities that WPLUG may do business with (like the bank, the media,
> > etc.).  Previous WPLUG boards have also used the Google Voice number for
> > outgoing multi-party calls (though none of these seem to be documented
> > anywhere, I only know this from talking to Ted Rodgers).
> >
> > Of course, I'm only one person on a five person board, and may be more
> > cynical than most.  Do any other board members have an opinion (one way
> > or the other)?  The only ones taking a position on record so far are
> > Michael and me.  Please speak up, whatever your thoughts might be.  If
> > nobody else pipes up, Michael, I'd say go ahead and use the number in
> > our announcements and such, and we'll see what happens.  We can always
> > stop using it and change the number later if it becomes a problem.
> >
> > --Pat.
> >
> > On 04/10/2012 11:18 AM, Michael Loomis wrote:
> >> I know you don't want to have the phone number be abused as a help
> >> desk number. On the other hand, what's the point of having a phone
> >> number if we never use it?
> >> It cost Google a little money to provide it for us, and we should give
> >> the number back if we are adamant about not using it. I hope we can
> >> agree to make it public on the Post-Gazette website and expose here on
> >> the mailing list archive. You are aware that the Google phone number
> >> can act as simply a mailbox and that no one's phone needs to ring? Our
> >> greeting can indicate that calls asking for help about Linux will not
> >> be returned and suggest looking on line.
> >>
> >
> >
> Gang,
>
> As chair, I'd like to give my input.  I think if this is the only way to
> get access to the P-G's magazine section then Let's do it.  A simple
> voice message regarding the use of this number and that calls to it
> regarding meeting information are the only ones returned and that we
> check it twice? daily? 7AM and 5pm?  Over night calls and SBD (same
> business day) calls.
>
> So I propose we meet on IRC to vote on Thursday say evening 7pm.  If
> there are no technical issues and by-law violations.  I also think we
> need basic demographic info for each of us.  Just in case one of us
> needs to contact another board member.  We did this last year and it was
> useful.
>
> Regards,
>
> Terry
>
>
> >
> > _______________________________________________
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> > wplug-board at wplug.org
> > http://www.wplug.org/mailman/listinfo/wplug-board
>
>
> --
> terencejgolightly at gmail.com
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>
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